Introduction to Cheerleading

Essay about Self-Management Behavioral Contract - 768 Words

Self-Management Behavioral Contract GOALS AND OBJECTIVES Jessica is overweight, has diabetes since 1993. Her ultimate goal is to lose weight, become an active person who competes in charity runs, and avoid having to take medication to control her glucose. Obviously, without training for the charity run, Jessica will likely not succeed in the race. So Jessica’s short term goal will be to start an exercise program slowly and safely. As a result of learning how to improve her eating habits, Jessica will begin to train for her race. Jessica’s goals of not taking medication will be a line with increasing her insulin sensitivity through exercise. Jessica has to realize what her long term gals are and then set up a plan or a†¦show more content†¦Getting started and deciding what to do first can be challenging. There are people and resources available to help you on your way to living well with diabetes. Following are some tips to set the stage: †¢ Relax. †¢ Gather your health care team. †¢ Get an overview of what needs to be done. †¢ Get education about how to do it. †¢ Share your plan/needs with others close to you. †¢ Allow yourself time to practice making needed behavior changes and adding diabetes care tasks. †¢ Like most challenges you have faced in your life, keeping a positive attitude is important. Many people live happy, healthy lives. People with diabetes do too. Two of the most important issues that a diabetic must worry about include the management of blood-sugar levels and the intake of carbohydrates and sugars. Diabetic management is the best way to address these two important factors. Diabetics cannot process certain carbohydrates and sugars the way normal individuals can. As a result, diabetics have to constantly measure the amount of glucose in their blood. Doctors usually provide diabetic patients with a type of monitor that is used to measure blood-sugar levels. Several different varieties exist, and which one is prescribed, depends on the individual patient. There are many reasons why certain people are more prone to acquiring diabetes than others are. Genetics plays an important role, but weight also contributes a bit to the development ofShow MoreRelatedThe Behavior Therapy For Children With Attention Deficit Hyperactivity Disorder At School1216 Words   |  5 PagesHyperactivity Disorder (ADHD), is one of the most well-known behavioral disorder in children (Madhuri 2015), Which estimated all year at about 3–10% between children worldwide. A.D.H.D is more commonly observed in boys five times more than girls ( Jonna 2006). There is no doubt that ADHD children exacts an enormous burden on society in terms of financial cost, stress to families, and adverse academic outcomes. a according to the behavioral symptoms of inattention, hyperactivity, and impulsivity thatRead MoreDieting And Weight Management : Nutrition970 Words   |  4 Pages Healthy weight management is about your health, not your waistline, with discipline, being the difference between dieting and managing your weight. Change your mindset and you can change your body, discipline can be the difference between dieting and weight management. Health behaviors have a great effect on how we live our lives, often dictating how we experience our environment. One health behavior that many find difficult, including myself, to manage or alter over time is weight. 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For hypothesis 1 the authors hypothesized that psychological contract fulfillment moderates the relationship of attitude toward change and change information, therefore change information is positively correlated to psychological contract fulfillment. Furthermore psychological contract fulfillment would be positively correlated to behavioral, affective, and cognitiveRead MoreCase Analysis: Employee Attitudes710 Words   |  3 Pagesduring a recession is employee attitudes. Excellent management skills are needed in trying economic times in order to boost employee morale and productivity. One of the methods used include Schwartz’s 10 values that guide a person’s behavior. Another method used is affective, cognitive, and behavioral components that influence behavior by increasing organizational commitment. Increasing employee involvement is also important to management. 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Market Analysis Red Telecom Communication of Australia †Free Samples

Question: Discuss about the Market Analysis Of Red Telecom Communication of Australia. Answer: Introduction The transcript is all about the managing of a management team in a particular organization. Management has some particular work that needs to be done by the management team in an effective way. In this case, the chosen company is Red Telecom communication of Australia. They have some problem situation, their market analysis and competitive companies in the same business sector is the concern form of discussion. There are some training issues where learning and developmental skill is related to the employees up gradation are the concern factors of the management. In other words, management has to be communicative so that employees can ensure to feel free and state their problem to the organization and by this implemented process organization can also retain their employees. Objectives To maintain the effectiveness of management and train those employees for the future development of the country. To deliverance of adequate feedback in proper time is the prime motive for the organization as the customer satisfaction is the key criteria over this. To improve the employees' performance by the implementation of incentive, money is a good way to bring them back in the organization. Workgroup Profile In this chosen company team leader and their associates are under the workgroup profile. Performance outcome and fulfillment of company's objective is the determining performance set up by the organization. If teams are performing well then it is quite natural to maintain a good record for the development of the company (Anderson et al. 2015). On the other hand, the market orientation of the company and the expected need form the customers are the prime factor to hitting the target. In case of Red Telecom, their improvement in productivity, efficiency, and Profitability is the concern aspect and objectives that provide a competitive advantage to the company. The company is focusing on some learning training so that employees can learn the strategic implementation and use of those strategic processes (Liozu Hinterhuber, 2013). They are beneficial for that implementation and their development in working nature also develop the market rating of the company. Problem statement In recent times, Red Telecom has faced some internal problem with policies. In the field of technological enhancement and global technical vision is being changed by time to time so new invention in broadband sector is needed. As Red Telecom is a broadband service provider that has to implement certain strategic changes so that customers can find some different outlook or dimension of the broadband and web hosting products (Al-Ansaari, Bederr Chen, 2015). In the Australian market, their global jurisdiction will get a huge reinforcement if they innovate some new thinking in aspect to develop the web hosting process and high-speed broadband facility to their customers. Developmental skills For the developing of the employees, flexible learning option is the key process that organization can implement for the employees. Building trust with the employees also strengthen the employees and management relation that enthusiastically surface the development of the employees. Responsibility is the key developing factor that enhances the developmental skill of the employees. Provide coaching and educate the employees for the particular work also develops the quality up gradation of that employee (Chandler et al. 2016). In Red Telecom, innovation development in web hosting or creativity in fiber optic internet connection or providing the consistent high-speed broadband and the exciting home products are the developmental agenda of the company (Johnston Marshall, 2016). Their employees and team leaders have this innovative power to think and rethink about the issue so that Red Telecom can create their development in a progressive way. Learning and development strategy Learning and development strategy depends on the consistent eagerness of employees desire to know something new and to implement that process for the favor of the company. In that case development model like 70:20:10 Model is relevant and important that determine the effectiveness of learning and development activities (Blackman et al. 2016). In that numeric model 70 percentage is being addressed to the individual's work experience, for the successful innovative nature or to creating impact over the work an experience outcome is needed. 20 percentages are rated as per the frequency of conversation and the rest of the 10 percentage determine the formal education background. In Red Telecom, the formal background of education is less important than work experience as the innovative thinking will come if the employees have good knowledge about the work. Key intervention In an organization, effective viability will increase by the developmental changed intervention. Organization hierarchy will make the decision and employees have to follow the process. Focusing on groups is another understanding that creates an effective relationship with the customers and employees. In any decision from the higher authority of the organization employees participation is need to be there for the valuable inputs that employees are given to the management is quite good and enhance the quality of the organization (Ahern, Cilliers Niemel, 2014). In Red Telecom, the innovative idea and progress that need to be implemented in the organization may need the employees' intervention to evaluate and cherish the work. Evaluation Evaluation is an effective measuring term that functioning over the behavioral, problems, achievements and social system point of view of the organization. Organization progression is depending on the evaluation of the yearly or monthly assessment of targets (Donate de Pablo, 2015). In case of Red Telecom, their market competitors have launched some innovative products so they have been challenged by them, so they will introduce something new in their favor which provides best technical output that pleases the customers. Then, their evaluation of the organization must rise in high. Conclusion Therefore, form this critical discussion over management decision and their workplace orientation, a complete analysis of their function is known by the workgroups. They have to take responsibilities and need to implement over that so that company will be on the beneficial side. In Red Telecom, development strategy and training manner will be well revised so that literature gap can be mitigated. References Ahern, J., Cilliers, S., Niemel, J. (2014). The concept of ecosystem services in adaptive urban planning and design: A framework for supporting innovation.Landscape and Urban Planning,125, 254-259. Al-Ansaari, Y., Bederr, H., Chen, C. (2015). Strategic orientation and business performance: An empirical study in the UAE context.Management Decision,53(10), 2287-2302. Anderson, D. R., Sweeney, D. J., Williams, T. A., Camm, J. D., Cochran, J. J. (2015).An introduction to management science: quantitative approaches to decision making. Cengage learning. Blackman, D. A., Johnson, S. J., Buick, F., Faifua, D. E., O'Donnell, M., Forsythe, M. (2016, January). The 70: 20: 10 model for learning and development: an effective model for capability development?. InAcademy of Management Proceedings(Vol. 2016, No. 1, p. 10745). Academy of Management. Chandler, J. A., Zachary, M. A., Brigham, K. H., Tyge, G. (2016). LONGTERM ORIENTATION.The Routledge Companion to Family Business. Donate, M. J., de Pablo, J. D. S. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation.Journal of Business Research,68(2), 360-370. Johnston, M. W., Marshall, G. W. (2016).Sales force management: Leadership, innovation, technology. Routledge. Liozu, S. M., Hinterhuber, A. (2013). Pricing orientation, pricing capabilities, and firm performance.Management Decision,51(3), 594-614.

Romeo Essays (620 words) - English-language Films,

Romeo And Juliet In the play Romeo and Juliet, Shakespeare reveals a complex character, Juliet, who has a multifaceted personality. Even so, the essence of Juliet's identify is her youth. Her inexperience gives her a lovable freshness. This is first demonstrated in the famous balcony scene when she is talking to herself. Her question, "What's in a name?" suggests a very childlike quality. It's her way of paraphrasing the question, "Why?" Children often ask this question without even thinking about it. As the scene progresses, she proposes to Romeo. She is so artless and untraditional in this regard. Nowadays, society has given women more freedom and independence. Back then, a woman proposing marriage was unheard of. Through this encounter between Romeo and Juliet, we see Juliet's innocence in the way she responds to her first true love. Their poetic words are simple yet sincere, sweet words spoken in total honesty from the depths of their souls. New to love, Juliet found it difficult to express her feelings to Romeo. Had he no overheard her private thoughts in Capulet's orchard, Juliet most likely would not have been able to say those things to his face. Later in the play, Romeo says, "Now I have stained the childhood of our joy." He recognized the purity of their love. Perhaps this is why Juliet devotes herself so entirely to him without any doubts. She has childlike faith in him. In that way, her love for him was blind. Ever the optimist, she still believes Friar Lawrence's plan will work despite all the possible catastrophes that could occur. For her, love will always triumph over hate. There's no reason for her to believe otherwise. Her youthful nature is shown again through her impatience. Waiting for the nurse to come back, Juliet is anxious and frustrated. The second the nurse returns, she demands to hear of the news. This shows somewhat of a character flaw as she is only interested in instant gratification. Her inability to wait for long term satisfaction sets the stage for more diaster for the "star-crossed lovers." The nurse comments on this when she says Juliet is "hot", meaning impatient. Juliet has a tendency to rush things; this trait goes hand in hand with her impatience. Romeo and Juliet are already married when their relationship is only a few days old. Eventually, this fault in the couple leads to their untimely demise. Hastiness is an important part of the play. Juliet's line, "It is too rash, too unadvised, too sudden," serves to confirm this. Although she realized this fact, she did nothing to slow down the pace of the relationship. Rebelling against her parents to wed their enemy's son, Juliet was merely following her heart. By that time, she had fallen too much in love with Romeo to give himup. Despite not wanting to disobey her parents, she listened to her instincts and emotions. In her case, it was an unwise decision because her emotions clouded her judgment. Juliet's attributes contrast sharply with those of the nurse, who acts as a foil. Even though the two are extremely close, they are remarkably distinct. For example, Juliet is still dreaming of love whereas the nurse is more enlightened. Juliet is very naive about men, whereas the nurse has "no faith, no honesty in men." The young teen has not perceived anything in her short life to stain the male image in her eyes because of her sheltered existence. Overall, Shakespeare has made Juliet come alive in the sense that she is a person with whom we can identify with. She is like a precious gem, still being refined and polished into a mature adult. That dear imperfection is something we all can relate to. The audience connects with that and for them, she isn't just a fictitious role in an imaginary world. Shakespeare's mastery comes from not only the beautiful poetry or prose, but from his ability to reach out and the touch the audience with characters like Juliet.

6 Tips when Writing for a Global Audience

6 Tips when Writing for a Global Audience As businesses become more international, so must our writing. Fortunately, good business writing skills transfer very well to global audiences. Here are a few helpful tips for writing for a global audience: 1) Avoid academic or technical writing styles Academic and technical writing styles are very information dense. The sentences are long, they contain a lot of information, and there is often technical language that may be hard for the average person to understand. Compare an article from your local newspaper to an academic journal article or a technical manual to see the difference. To effectively reach your global audience, write in a more straightforward style. The next few tips are good examples of how to do this. 2) Use lists Numbered or bulleted lists are much easier to understand and respond to than paragraphs. Whenever possible, put information in a list. Anchor each item with strong, clear vocabulary to get your point across 3) Choose the right words Did you know that for every native speaker of English, there are (almost) two non-native speakers? I find this statistic incredible – approximately 2/3 of the people who speak English learned it as a second language! Of course, English varies widely depending on where it is being spoken, so you want to choose words that are internationally recognized. For example: Strange is more commonly recognized worldwide than the very American weird. Friend is used more widely than synonyms like pal, chap, mate, etc. Change your money is far more common than to get change, to break a dollar/20, to cash a check. The best way to figure this out is to listen to the way English is used in different places. Another good practice is to think about the words you use and whether they have a more specific synonym. Which leads us to†¦ 4) Be as specific as possible Choose words, particularly verbs, that mean exactly what you want them to mean. A good of example of why this is important is phrasal verbs (verb + preposition = a different meaning). For example: Blow up vs. Explode. These two mean the same thing, but a non-native speaker will often read blow up literally, and imagine someone blowing air up. So, a sentence like â€Å"The stock price is going to blow up!† might be completely nonsensical. Explode is a much better choice. Run into vs. Meet unexpectedly Again, these two mean the same thing, but run into could be taken literally. So, it would be better to say, â€Å"I met John unexpectedly at the restaurant last night.† Instead of â€Å"I ran into John at the restaurant last night.† It may seem like a small difference, but in the context of a longer conversation, it could be quite confusing! Talk into vs. Convince. Here, the into is what’s confusing. Into usually connotes a spatial change, but talk into involves a change of opinion. Convince is a much clearer choice. For example, â€Å"We have to convince them to lower their price.† 5) Choose the right grammatical structures I have previously written about business writing grammar, but the general idea is that you want to use easy to understand grammatical structures: present, past, and future simple tenses. These are the first tenses you learn in a foreign language, so they are fairly widely understood. Similarly, do not rely on grammar to explain time relationships. Instead, use adverbs, such as first, next, last, to do this job. Like listing, these adverbs are additional cues that help your reader understand what needs to be done. 6) Do not make assumptions This is the hardest tip to put into practice because we all have a set of cultural assumptions. I will share an example from my experiences to help clarify what this means: I am an American professor at an American university. As such, I expect my assignment instructions to be followed. I work with international and immigrant students, so I always give very explicit instructions. Semester after semester, I was getting a handful of papers that blatantly ignored those detailed and painstakingly crafted instructions. I finally talked to some other teachers who had taught abroad and asked them what I was missing. Apparently, there are some places where you are expected to do something other than what the instructions specify. This was a total light bulb moment for me. I am now very clear about the fact that my instructions are EXACTLY what I expect in the final papers and that my students should not deviate from them. Simply stating this has helped tremendously (both in the students’ work and in my frustration levels). My expectations in the above scenario were actually culturally based assumptions – I mean, the teacher tells you what she wants, and you do that, right? Not always! We all have cultural assumptions about many things – time, money, relationships, work schedules, vacation, meetings, etc. – and it is hard to see beyond them sometimes. If you enjoyed these 6 tips make sure to check out our complete list of 87 business writing tips. As you can see, the items above are all elements of good business writing, but they are particularly important with global audiences. Short, clear, direct sentences help your reader to respond in a timely manner. Instructional Solutions offers business writing courses that can help you to achieve this type of writing.

How and Where to Publish Your Short Stories

How and Where to Publish Your Short Stories How and Where to Publish Your Short Stories How and Where to Publish Your Short Stories By Ali Hale One reader asks: â€Å"What advice would you give to someone who has bags of passion and loves life and just happens to have lots of stories and would like to know how to publish or where to publish?† I’m really glad this reader writes from the heart. A short story which is meaningful to you, which celebrates life and which is written with real spirit is much more likely to meet with success than a technically good story without meaning for the author. If you’ve got a stack of short pieces that you’ve written for your own enjoyment and that of friends, consider sharing them with a wider audience. There are dozens of ways to do this, from entering writing competitions to submitting work to magazines to self-publishing, and I’ll discuss a few below. Questions to ask before trying to publishing your story Is your work a complete piece? Even when you’re writing from real life experience (as the reader who asked the question above was), your story needs to be well-shaped, with a beginning, middle and end. There also needs to be some conflict – whether between two characters, or just in a character’s own mind – at the start of the story which is then resolved by the time the story concludes. Without this, your work will read as an anecdote – interesting, perhaps, but not suitable for publication as a story. What genre does the story fit into? Whether you’re aiming for publication in a magazine or journal, or whether you’re planning to self-publish your work, you need to have a clear idea what genre the story is. If you’ve written a science fiction piece, you’ll have little luck submitting it to a magazine of Westerns. And your sweet story about your cat is unlikely to please the readers of â€Å"Tales of the Undead†, however well-written it is. Where to Publish Your Work Either you need to find someone else – probably a magazine editor – who likes your story and wants to publish it, or you need to self-publish. You will probably reach a wider audience with the former method, and you may receive some welcome remuneration, but the latter option gives you total control over when and where your work appears. Publications which accept short stories There are hundreds of magazines, e-zines and websites where short stories are published, and some pay professional rates. One good place to start is the magazine shelves of your local newsagents. Are there any publications devoted to fiction? For example, the UK has many magazines aimed at women such as â€Å"Take a Break†, â€Å"Woman’s Weekly† and â€Å"My Weekly† which publish a couple of short stories each week – and bring out a monthly collection of twenty or so stories. If your writing fits into this genre – commercial in style, with a sympathetic main character (usually a woman) and a positive ending – then they are definitely worth considering. Ive found the blog Womens stories: read, write, enjoy! invaluable for advice on this genre. If you write science fiction, fantasy, horror or literary fiction, you’re unlikely to find magazines devoted to these on the shelves. Try searching online for small magazines which people subscribe to by mail-order: you may be able to order a back issue cheaply or free. Or look for e-zines which you can submit work to online. Self-publishing your stories You can publish your work for free on a website. One easy way is to set up a blog (try www.blogger.com) and post a new short story every week. There are lots of easy ways to create a full website too – try Google Page Creator (Link no longer active). You don’t need to be very â€Å"technical† and you certainly don’t need to be able to programme or understand terms like â€Å"HTML† and â€Å"FTP†. If you are fairly web-savvy, though, you might choose to pay for a domain name and professional web hosting. I’d recommend this if you’re serious about your writing as it means you can use your site as a professional-looking showcase for your work. The other option is to publish printed versions of your stories, to circulate around friends and family – and perhaps more widely. Traditional self-publishing in this way involved paying thousands of pounds for several hundred or thousand copies of your book: new â€Å"print-on-demand† technology, though, means that it’s cost-effective to print just a few copies of your book. A volume of your best short stories could make a lovely present – far more interesting and memorable than a box of chocolates. I recommend Lulu, which I used to print a single copy of my first novel manuscript. It cost me  £7 (about $14) for the whole book, including the postage: I’d have spent just as much on paper and ink if I’d printed it at home, and the result was a high-quality glossy-covered paperback. Lulu’s site is simple to use, and takes you step-by-step through the process of uploading your work and choosing the format of your book. Need to know more? I’ve only touched on some of the issues about publishing short stories, so if there’s something you’d like to know more about, or anything I’ve not covered, please leave a comment here – or use the feedback form on the Contact page – and I will happily address it in a future article. And look out for upcoming articles covering revising your writing, formatting your manuscript correctly, markets for your work, entering short story competitions and more†¦ Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Fiction Writing category, check our popular posts, or choose a related post below:How to Punctuate References to Dates and TimesAmong vs. AmongstWriting Styles (with Examples)

Climate change Essay Example | Topics and Well Written Essays - 1000 words - 2

Climate change - Essay Example The human factor is highly credible in causing this climate change. One of the human causes is the ever-growing population. This trend has been observed all over the world from census statistics. The increasing number of people results in a growing need for more space and demand for usage of natural resources to sustain them. In these modern times of the 21st century, more settlement will be needed. The process of building houses releases gases from machines. Settlement brings about purchase of cars, use of electricity brings about release of vehicle gases, and the process by which electricity is created causes pollution of the air. Overpopulation also contributes to deforestation to create space for settlement and farming activities. Deforestation decelerates rate of carbon dioxide-oxygen conversion (Seymour 23). Pollution is another major factor contributing to global warming. It falls under the broad categories of air and land pollution. The glasshouse effect affects the atmosphere where the expulsion of greenhouse gases whose high concentration entraps heat in the earth’s atmosphere. The gases are released from automobiles, residential areas, and industrial plants, which are the major contributor. Because the human race is highly dependent on energy, constant production requires high combustion of coal, generally fossil fuels, to meet the high demand. A higher percentage is taken by vehicle emissions, and in overall the transportation industry. Fields contain landfills, which are nowadays occupied by garbage waste. The erosion of compost soils, together with the burning of this waste releases greenhouse gases into the atmosphere. In addition to this, clearing of trees or deforestation increases amount of carbon dioxide in the air (McKibben 30). Although many may argue that agricultural farming is a life-sustenance practice, it is a surprising fact that it is a

Risk Behavior in Youth Essay Example | Topics and Well Written Essays - 2500 words

Risk Behavior in Youth - Essay Example Most of the established studies on young people in Western societies have been devoted to an understanding of their transition within their families and schools towards adulthood and their working lives. During the different stages of their transition, the young people confront or create risks as they go through. Risk behaviours that include tobacco, alcohol, and drug use are common in young adults, and it is a common finding that those who engage in risky behaviours are prone to engage in additional risky behaviours with passage of time. Social sciences have established that as the number of risky behaviours increase, depression as a comorbidity emerges that take away the productive and fruitful time out of the youth (Viner, R. and Macfarlane, A., 2000). Although not universally true, the young people are prone to take risks sometimes to the extent of a risky life. More recent research in Europe, the UK, the US, and Australia demonstrate a out of bound mismatch between the conventio nal models of transition and the attitudes, choices, and experience of young people themselves in reality. The reason may be significant social and economic changes since the early 1970s. These could have introduced elements of uncertainty, unpredictability and risk into the lives of the young (Young, R., Beinum, MV., Sweeting, H., and West, P., 2007). Thus, it can be stated that risk is a useful concept in understanding young people. In the following sections, evidence for that would be analysed in order to find support for this statement, so some solution can be found to prevent this. Endemicity of Risk There is evidence that risk and uncertainty are certainly endemic, and technology and social institutions are unable to eliminate it. The modern notion of risk is guided largely by uncertainty. Harvest failure, pestilence, migrations, new currents in religion, technological developments, and the unforeseen consequences of urbanization have all exerted a powerful and typically unpredicted influence on the problems and difficulties the population including the young face (Case, S., 2006). Traditionally, lack of certainty in life was attributed to "the other" agencies beyond human control: the ignorance of imperfect humanity, divine agency, luck, destiny, or fate. Many events in the history of society have been the eye openers of the fact that risk has accompanied technical development and revealed the weaknesses of institutions for managing the resulting uncertainty. The social scientific study of people's responses to risk tends to focus on either their narrow cognitive or their broad sociocultural roots (Dworkin, J., 2005). The Young There is a diversity of experiences that characterises the lives of the young people. Although they belong to the same generation they have emerged with different aspirations for the future and have made different choices about their personal interests and priorities, and hence they have different life patterns that do not match with any linear assumption or prediction. Research has shown that young people do indeed possess a sense of persistence and determination in the face of frustrated expectations. After education, every

Religious and Ethnic Groups Essay Example for Free

Religious and Ethnic Groups Essay Buddhism is a religious group as depicted from the world’s history that began in the 6th century BCE, in today’s Northern India. Buddhism was founded by a wealthy man of Indian dysentery called Siddhartha Gautama. Siddhartha Gautama’s main concern was to teach people how to realize great spiritual development. These teachings focus on areas like tradition/customs, beliefs, ethics, meditation and philosophy and making people more enlightened; Buddha means ‘to awaken’. To the religious group boast of a huge following of about 300million across the world including 0. 7 percent of U. S. A’s religious composition based on U. S’s Census Bureau Document (Seager, 2012). Buddhism is a religious group that differs broadly from other groups in America. The difference is eminent in the way they carry out various practice. Some examples are worship, beliefs, culture, doctrines, and in other routine practices. Buddhism, unlike other religious groups, believes in the existence of only one Supreme Being ‘God’. In contrast to most groups, Buddhism spirituality is of personal discipline rather than faith in ‘God’. A lot of differences may be present when attempting to draw a comparison between Buddhism and the other religious groups in America. Buddhists Experience in America Buddhism has received its fair deal of mixed reception from other religious avenue. Some people have good perception and understand their teachings seek to uphold good morals and values. Buddhism also seeks a harmonious co-existence with other people in society even if they are not practicing the same religion. Others have perceived them as having a bizarre view deeming its operation as being mysterious. Buddhism is unique in conducting their routine religious practices and beliefs. Some religious groups have upheld Buddhism, not as a religion but merely a philosophy (Seager, 2012). They have even incorporated some practices like meditation as an art of realization physical and emotional well being as yoga in pursuit of reliving off stress. They have also sorted in some Buddhism cultural element and used them to perfect their own religions. Contribution and Discrimination of Buddhism Historically in American culture Buddhism has contributed adversely in development of America’s culture. Many Buddhists doctrine and daily routine practices are borrowed and used to blend America’s culture. Example of such practice teachings of how people perceive life and attitude, changed Buddhism has mentored Great America’s scientists and philosophers (Seager, 2012). They borrow ideas from Buddhism teachings. Some of the ways in which Buddhism is practiced in America include stress reduction treatment. In addition, famous movies and songs based on Buddhism, such as Seven Years in Tibet, Little Buddha, The Matrix, and Star Wars, has helped the advertisement industry. Another instance is the Master Card commercial that shows an image of Woman Meditating. There is an increasing number of Americans who visit the Buddhist temples and also practice meditation in privacy. Buddhist Fellowship organization is a very large group that promotes peace, environmental advocacy, and conducts homeless and prison outreach. Buddhism has experienced discrimination minimally compared to other religious groups. Discrimination happens within its own religion and culture primarily against Buddhist women. All Buddhist women are ordained to follow laws and disciplines such as bhikkhunis. However, Buddhist nuns have come together to fight for their rights. The source of this prejudice was because the Buddhist nuns have increased in number and they want to eliminate them from the religion. Buddhism has helped me learn about meditation which can be used in reducing stress and as a way of relaxing. Asian Ethnic Group The Asian American comprises of a 5% of the American population (Espiritu, 2011). In the recent years, the Asian ethnic group is considered among the fastest growing group in America. The Americans refer to subgroups such as the Chinese, Filipino, Indians, Koreans, Japanese and Vietnamese. Most Asian Americans were born in America while others have been the immigrants who have settled in America. Asian differs from the other ethnic groups because from history Asians have continued to follow their religions, unlike many other groups. The Asian Americans are known for their diligence, strong family values and their respect for education, authority, and discipline unlike any other ethnic group in America. Asian American Contribution and Discrimination The Asian American has contributed greatly in the formation of American society. These contributions include constructions of railway, joining the military and protecting the Americans. Asians have also contributed in creating internet sites such as youtube and yahoo. The Asians have influenced other areas like fashion, religion, science and culture. For instance, the kung fu culture of the Chinese is greatly employed in Hollywood while creating action movies. Acts of discrimination towards Asian Americans in America are similar to other minority group. This racial discrimination bars the Asian American from participating in politics (Espiritu, 2011). The reason Asian Americans are discriminated against is Americans consider them foreigners. In conclusion, Buddhism is an Asian practice which the Asian have practiced almost all their lives, but this practice came to be known only in recent years. Discrimination of Asian Americans means that their religion, cultures, and practices are discriminated against. Buddhism is different from Asian Ethnic group because Buddhism is a practice done by the Asian communities. Discrimination should never be practiced in America because America is a multicultural society and the majority of people in America are citizens by birth. References Espiritu, Y. L. (2011). Asian American pan ethnicity: Bridging institutions and identities. Philadelphia: Temple University Press. Seager, R. H. (2012). Buddhism in America. New York: Columbia University Press.

How To Maintain A Computer System :: essays research papers

How to Maintain A Computer System   Ã‚  Ã‚  Ã‚  Ã‚  Start a notebook that includes information on your system. This notebook should be a single source of information about your entire system, both hardware and software. Each time you make a change to your system, adding or removing hardware or software, record the change. Always include the serial numbers of all equipment, vendor support numbers, and print outs for key system files.   Ã‚  Ã‚  Ã‚  Ã‚  Secondly periodically review disk directories and delete unneeded files. Files have a way of building up and can quickly use up your disk space. If you think you may need a file in the future, back it up to a disk. At a minimum, you should have a system disk with your command.com, autoexec.bat, and config.sys files. If your system crashes, these files will help you get it going again. In addition, back up any files with an extension of .sys. For Windows systems, all files with an extension of .ini and .grp should also be backed up.   Ã‚  Ã‚  Ã‚  Ã‚  Next any time you work inside you computer turn off the power and disconnect the equipment form the power source. Before you touch anything inside the computer, touch and unpainted metal surface such as the power supply. This will help to discharge any static electricity that could damage internal components.   Ã‚  Ã‚  Ã‚  Ã‚  Now you should periodically, defragment your hard disk. Defragmenting your hard disk reorganizes files so they are in contiguous clusters and makes disk operations faster. Defragmentation programs have been known to damage files so make sure your disk is backed up first.   Ã‚  Ã‚  Ã‚  Ã‚  A good thing to do now would be to protect your system from computer viruses. Computer viruses are programs designed to infect computer systems by copying themselves into other computer files. The virus program spreads when the infected files are used by or copied to another system. Virus programs are dangerous because they are often designed to damage the files in a system.

Who or What Is Responsible for the Downfall of Macbeth

â€Å"Who or what is responsible for the downfall of Macbeth† â€Å"For brave Macbeth–well he deserves that name– Disdaining fortune, with his brandish'd steel, Which smoked with bloody execution, Like valour's minion carved out his passage Till he faced the slave; Which ne'er shook hands, nor bade farewell to him,Till he unseam'd him from the nave to the chaps,And fix'd his head upon our battlements. † – Act 1 scene II â€Å"The tragedy of Macbeth† is one of William Shakespeare’s most famous plays about a man who murders his king and continues to commit other acts of villainy to secure his position of power.The broad spectrum for the downfall of Macbeth would include the three witches, Lady Macbeth and who else but Macbeth himself. For it is his own ambitious nature, insecurity and fear that drives him into creating his own ruination. Our first impression of the character Macbeth is through the words of others, the wounded sergeant wh o praises him for his valor. This is followed by Duncan’s words of praise as he refers to him as â€Å"O valiant cousin! worthy gentleman! †.However these heroic accolades do not seem to last long as our perception of his character is tainted after his meeting with the witches. Macbeth is shown to be entranced by the prophecies made by the witches and moves through a dreamlike state and seems to be â€Å"possessed† or in a trance (whether it being literal or simply an act of his own doubts this is debatable). Some may see Macbeth simply as a puppet being controlled by supernatural forces as he is twice described to be â€Å"rapt† and be quick to blame his downfall on a twisted turn of fate, or inedibility.Though the witches are held responsible for the initial inception of the idea, judging that Macbeth is one of sound mind and body, he should be strong willed enough to be able to resist temptations. In fact his inability to do so, is further echoed in ou r hearts by the comparison between his and Banquo’s reaction. After the second prophecy becomes true, Macbeth’s first thoughts turn to murder. He demonstrates his terror at having these thoughts and â€Å"horrible imaginings† enter his mind, with his heart â€Å"knocking at his ribs†. From this e can gather that Macbeth would have originally possessed the ambitious murderous nature that proceeds to take over, giving the readers a glimpse at his â€Å"darker side†. His earlier thoughts of betrayal can also be seen from his reaction to Duncan naming Malcom his successor. â€Å"Stars, hide your fires; / Let not light see my black and deep desires: / The eye wink at the hand! yet let that be, /† Macbeth is disappointed in Duncan’s choice and once again thinks about murder to gain kingship, a clear example of how his ambition begins to brew within him.Though Macbeth is ultimately responsible for his own tragedy, Shakespeare paints the role s of women in the play as evil, manipulative and ambitious, even going far enough to push past traditional female virtues to create characters that enrich the plot. Exploring the relationship between gender, masculinity and power, bringing in ideals of bravery, power, violence and force of will. A correlation between manhood and displays of violence and cruelty is also heavily implied by the characters. Throughout the play Lady Macbeth is seen as a frighteningly manipulative woman, as she constantly emasculates her husband.Knowing of his desperation to prove his manliness, she calls him a coward and insults his manliness, Macbeth falls a dumb victim to this manipulation. Many argue that since Shakespeare’s treatment of women is misogynistic, the women of this play must be held responsible as it is heavily implied that women are the cause for the bloody action of this play, however this is not the case. Both Macbeth and Lady Macbeth are the heart of the play, as it is only thr ough their ambitious nature which drives the bloody motion in the play forward.However later on in the play, Macbeth is shown to act more willfully, shown by his improvisations on the morning of Duncan’s murder, his decision to murder Banquo and Fleance, his decision to kill Macduff’s wife and child and even acts indifferently to the news of his wife’s death. He begins to gradually isolate himself from his wife, clearly indicating how he has cut all ties with Lady Macbeth as his lust for kingship takes over and consumes him, once again acting upon his own free will.Though a man of unspeakable evil, Macbeth differs from the traditional Shakespearean villain as he is unable to completely conquer his feelings of guilt and self doubt, enabling a much more complex emotional turmoil, displaying the dramatic collapse from what he was to what he became. Throughout the play, Shakespeare brings out the ambivalent personality of Macbeth (this being particularly obvious in the early stages after certain encounters with women) as blind ambition obliterates his earlier attributes as he comes out as a tyrant.His ambitious nature has clearly lead to ill effects upon himself, as he becomes tempted with these ideals and becomes a tyrant. Throughout the play, Macbeth’s dialogue and actions showcase his overwhelming guilt (appearing in physical forms of apparitions and hallucinations). Demonstrating that Macbeth is fully aware of his wrongdoings and understands that his actions are corrupt. Despite the guilt that is driving him insane, Macbeth makes no effort in stopping his wrongdoings. â€Å"All causes shall give way:/ I am in blood Stepp'd in so far that, /should I wade no more, /Returning were as tedious as go o'er†/.Bringing out his underlying characteristics within his personality, allowing to readers to understand that his subsequent acts of murder are motivated by his fear and insecurity over loosing his kingship and of the discovery of his crimes. Macbeth demonstrates that he has a conscious and knows his thoughts are immoral and evil, â€Å"My thought, whose murder yet is but fantastical, / Shakes so my single state of man that function / Is smother’d in surmise; and nothing is / But what is not†. In spite of all of these , Macbeth makes no attempt to repent or reverse his situation and is therefore responsible for his own tragedy.In conclusion, Macbeth himself is responsible for his own downfall for several reasons. Though the witches’ predictions are responsible for initiating his downward spiral, Macbeth was the one who first thought about killing Duncan. Lady Macbeth’s ruthless ambition and manipulative nature influenced his thoughts, however it was Macbeth that allowed his wife to gain so much control over him, allowing her influence and putting power into her hands (though eventually cutting all ties with her and acting out of his own evilness).His ruthless ambition drives him to violence, his insecurities about his masculinity allows him to be manipulated and his lack of courage stops him from trying to reverse or resist his own tragedy. That is why, Macbeth must be solely responsible for his downfall. â€Å"Out, out, brief candle! / Life's but a walking shadow, a poor player,/That struts and frets his hour upon the stage, / And then is heard no more. / It is a tale /Told by an idiot, / full of sound and fury,? Signifying nothing. /† – Act V, scene V

Tent and Board Games

My camping trip My camping trip was a very bad experience. A friend's brother was planning to go to camping for a weekend, and they invited me. We were excited because we thought would be fun. First, we made a list of everything we would need, packed our suitcases and started our way. The weather was bad, but my friend's brother decided to go no matter what. First, the road was in a poor condition. It was so bad that I threw up twice! Second, the location where we were going to stay for 2 nights was terrible.I lready felt bad enough due to the road, and when I saw the place, I realized that I wanted to go back home. Nevertheless, we decided to stay in front of a big tree and made a bonfire between the camping tents. My camping tent was on the left and the other one was next to us. After a while, everyone went to sleep. Third, I was attacked by a snake at midnight. I felt something crawling on me; I Jumped up and started to scream. Everyone woke up and went to my camping tent to see w hat was happening. There was a snake inside my tent and creeping on me! I was so scared and no one knew what to do.My friend's brother killed the snake with a sharp stick. After that, I could not sleep anymore. The next day, we played board games, listened to music and walked across the forest. While we were walking, I saw an iguana at the top of a tree. Soon we came back to our place because it started to get dark. We talked for a few hours and went to sleep. Finally, to make things worse, it rained so badly that the camping tents came down. We spent the rest of the night under the tree. When the sun rose, we left the place to go back home. In conclusion, my camping trip was a disaster.

Healthcare Worker Shortage Leads Some Hospitals to Take Extra Steps

Healthcare Worker Shortage Leads Some Hospitals to Take Extra Steps There is currently  a shortage of U.S. health care personnel, and  it is only likely to get worse. According to a study by the U.S. Health Resources and Services Administration, within the next 10 or 15 years, 1 million nurses are expected to retire. Additionally,  the number of practicing physicians is expecting a shortfall of 55,000 by 2020. The aging population will have a large impact on the number of nurse jobs and other health-related positions sorely needed to keep facilities running.A large number of students require additional background coursework in order to take credited health care courses, which deters people from pursing health care careers. Often, these additional  courses are in more difficult areas of study, such as mathematics or chemistry. Instead of tackling them, students are switching career paths.Alternatives to Community CollegeSome hospitals are offering in-house training programs to ensure that appropriate staffing will continue. In Michigan, one pr ogram allows employees to work while training to obtain medical assistant jobs. Upon completion, the employee will be licensed and credentialed, a bonus for the hospital employer and a practical way for an employee interested in the health care field to gain knowledge.Hospital StrategiesMany hospitals realize that happy employees are more likely to stay on the job and may work past retirement age. Some offer in-house training programs, and others offer tuition reimbursement as incentive to continue toward a degree or licensure.Because of the anticipation of a continued shortage, some hospitals have found that pairing an entry level employee with a seasoned   one helps keep the older employee up on the latest technologies in the field, while the younger employee has the benefit of the other’s years of expertise.Hospital and Community College CooperationIn some areas, such as the San Francisco Bay area, hospitals have been working in conjunction with community colleges to off er training and additional support for nursing staff. By combining classes and residency experience at one time, trainees feel more confident, and the retention rate is higher.In addition, it gives the hospital the opportunity to train nursing students in needed positions, such as surgical assistants in the operating room. Other employees who are not taking nursing classes are offered tuition reimbursement, and the hospital continues to pay their salary while they attend school if the individual expresses an interest in furthering their career in health care.If you are looking for a job in health care, turning to TheJobNetwork makes your search simple. Sign up for free with this online platform and enter the type of job you want. The platform lets you specify criteria you are looking for in the job as well as letting you enter your qualifications and a resume. You can actively search for a job or let the platform do the search for you. You’ll receive an email when jobs are fo und. All you have to do is apply.

Stag Moose - Facts and Figures

Stag Moose - Facts and Figures Name: Stag Moose; also known as Cervalces scotti Habitat: Swamps and woodlands of North America Historical Epoch: Pleistocene-Modern (2 million-10,000 years ago) Size and Weight: About eight feet long and 1,500 pounds Diet: Grass Distinguishing Characteristics: Large size; thin legs; elaborate antlers on the males About the Stag Moose The Stag Moose (which is sometimes hyphenated and capitalized differently, as the Stag-moose) wasnt technically a moose, but an overgrown, moose-like deer of Pleistocene North America equipped with unusually long, skinny legs, a head reminiscent of an elk, and elaborate, branched antlers (on the males) matched only by its fellow prehistoric ungulates Eucladoceros and the Irish Elk. The first Stag Moose fossil was discovered in 1805 by William Clark, of Lewis and Clark fame, at Big Bone Lick in Kentucky;Â   a second specimen was unearthed in New Jersey (of all places) in 1885, by William Barryman Scott (hence the Stag-Mooses species name, Cervalces scotti); and since then various individuals have been unearthed in states suchas Iowa and Ohio. (See a slideshow of 10 Recently Extinct Game Animals) Like its namesake, the Stag Moose led a very moose-like lifestylewhich, if you dont happen to be familiar with mooses, entailed wandering swamps, marshes and tidelands in search of tasty vegetation and keeping a close eye out for predators (such as the Saber-Toothed Tiger and the Dire Wolf, which also inhabited Pleistocene North America). As for the most distinctive characteristic of Cervalces scotti, its enormous, branching horns, those were clearly a sexually selected characteristic: the males of the herd locked antlers during mating season, and the winners earned the right to procreate with females (thus ensuring a new crop of big-antlered males, and so on down through the generations). Like its fellow plant-eating megafauna mammals of the last Ice Ageincluding the Woolly Rhino, the Woolly Mammoth, and the Giant Beaverthe Stag Moose was hunted by early humans, at the same time as its population was restricted by inexorable climate change and the loss of its natural pasture. However, the proximate cause of the Stag Mooses demise, 10,000 years ago, was probably the arrival in North America of the true moose (Alces alces), from eastern Eurasia via the Bering Land Bridge in Alaska. Alces alces, apparently, was better at being a moose than the Stag Moose, and its slightly smaller size helped it to subsist on rapidly dwindling amounts of vegetation.

Current and Future Change in Communication Assignment

Current and Future Change in Communication - Assignment Example From this paper it is clear that  health communication campaigns are used by media organizations to deliver quality information in promoting health safety and behavioral changes in order to maintain a healthy living. In this regard, media organizations have advertised several healthcare products with an aim of creating awareness. In the United States, several campaigns emphasizing on safe sex practices and use of condoms such as the â€Å"Great American Condom Campaign† play a significant effect on reducing unwanted pregnancies as well as spread of HIV and other sexually transmitted diseases.This study highlights that the campaign has undergone several transitions in its struggle to promote safe sex from mere advertisements on the importance of using condoms. Currently, the campaign has introduced the â€Å"amplify project† where high school and college students register as members and distribute condoms within their institutions. In addition, the project also trains the members on providing peer counseling services to their colleagues on sexual reproductive health as well as the rights and freedoms of young people. The campaign aims to register as many students as possible with an ultimate goal of gaining global recognition in the fight against HIV and sexually related diseases.  Mass media provides a platform in which health care providers disseminate information about its products to potential customers. In this regard, the communication of information is quick and detailed.

A borderless world has resulted in an improved global economy Essay

A borderless world has resulted in an improved global economy - Essay Example To that extent, the world may be seen as borderless since ideas and information pass from country to the next (Fung and Fung, 2007). Besides, there have been many improvements in the global economy, which came about because of establishing a borderless world. Such concept of a borderless world may also be seen through the prism of free ports. Goods and services flow freely through the porous borders and labour can be sourced from any corner of the world. Global financial institutions have facilitated millions of transactions over the years. The once huge gap between developed and developing countries is quite narrow today. Conducting business is increasingly becoming global as mobility, technology and revenue opportunities are witnessed in emerging markets hence tempting firms to expand their operations into these markets to reach new consumers. Despite the recorded economic challenges of the world, going borderless could offer a new prosperity avenue. World trade is projected to rise by 86% in the coming 15 years as the demand for traded goods increase in global markets (Fung & Fung, 2007). A borderless world has presented immense investment and commerce opportunities. Businesses can succeed in the borderless world with commitment and right focus. New technology enables regulatory best practices globally. As emerging markets advance their technological infrastructure, they become revenue opportunity markets. The excellent talent pool available in global markets is another critical driver of globalization thanks to a borderless world. In addition, business regulations, permits and tax compliance have improved tremendously. The borderless world has brought more positive than negative effects to UAE economy. Firstly, creating free border is responsible for improved foreign investment. A survey conducted in the year 2005 revealed that the inflow into UAE of foreign direct investment achieved a

News in Australia and the Global South Essay Example | Topics and Well Written Essays - 500 words

News in Australia and the Global South - Essay Example The mentioned news sites have a slight difference with their target audiences. The Australian is more of international in scope (having correspondents from all over the globe) while The Lebanese Daily Star caters to Lebanon and the Middle East. Most of the stories of The Australian cover worldly issues while the other seems to focus more on the local news. One thing recognizable about the news content of Lebanese Daily is that they see to it that their international stories always have an effect or a connection with Lebanon or the rest of the Middle East countries. At one point, Wikipedia describes The Australian as very influential not because of the number of people who read it but because it is the business class and political elite who make up its market. The Australian's workforce consists of columnists with distinctive background. These include a political journalist, an aboriginal lawyer (with a cause to see the welfare of the Aboriginal Australians or indigenous residents of the country), an activist and some conservative writers. But as to their sources, The Australian would often just quote newspapers though first hand information is better. Also noticeable is that The Australian focuses on the media or gives importance on reports about their colleagues compared to The Lebanese Daily Star.

Customer Analysis of the Airline Industry

Customer Analysis of the Airline Industry Introduction: In the highly competitive airline industry, customers become the most important factor of the whole producing process. Besides flight safety, enhancing service quality, and therefore customer satisfaction, is the most crucial strategies of the airlines (Fried, 1989; Gardner, 2004; Zaid, 1995). Customer complaints serve as a critical dimension of service quality and customer satisfaction. Both the great affect that complaint handling has on customer retention and the beneficial usage of complaint information for service quality improvements have been widely recognized by the airlines and evaluative institutions (Strauss Schoeler, 2004). Complaint management continues to be a focal point of research as more companies have become convinced that defensive marketing is a highly profitable endeavor (Davidow, 2003). Customer complaints provide organizations with an opportunity to rectify their mistakes, retain dissatisfied consumers, and influence consumers’ future attitudes and behavior (Estelami, 1999). There is much empirical evidence showing that the complaint satisfaction with a company’s response has an enormous impact on customers’ future behavior (Stauss, 2002). Therefore if the customer relation department is doing the job effectively and getting complains from customers it can be used a tool to make improvements in the company as their feedback will tell the airlines where there are lacking and how they can improve. So it will just not increase customer satisfaction but also the loyalty and the profit for airline as customers will like to use the services again and again. These days Airlines are in fierce competition with each other and they are trying to gain each others market share by using different strategies some are giving cheap tickets some are giving extra weight and so forth. The point here is no matter what strategies airlines are using the thing that matters is if they are satisfying the customers or not. Getting market share from other airlines might be easy but retaining that share is very difficult to retain. Nowadays people are highly price sensitive and they will switch the airlines for a minor difference too. So now the airlines really have to work on something so that they can retain the customer while satisfying them too. In Pakistan there wasn’t any survey which was precisely on Airline industry. So that is why this topic was chosen so as to provide better insight in this industry regarding the customer satisfaction. The Airlines really have to do something extra to attract more and more customers as the biggest problem airlines are facing are the economic problems like fuel prices and very tough competition from other carriers and getting very strict regulations from governments. The airlines have to develop new ways to attract the customers those days are long gone when airlines could charge as much as they want because of many new competitors now they can’t do that. After 9/11 the whole industry saw a major sets backs and increased fuel prices and security conditions were totally changed since then. The industry was facing setback economically and viably. They had to improve their operations so as to reduce as much costs as they can as they fixed costs were going sky high and it was getting very hard for the airlines to operate in such environment. While reducing costs they cannot ignore customers as they are the one who are getting them revenues. The Airlines have made their operations better so they were able to reduce operational costs and can give better fares with respect to other airlines. Airlines have started customer relationship programs so as to have better relations with customers so they can travel on the same airline again and again. But there were many airlines that went bankrupt because of high operational costs and low revenues even majors airlines were failed to make profits after 9/11. During the last eight years there were many airlines who ceased there operations mainly due to revenues and there were many airlines who are going in loss or hardly on break up. Due to this there were many mergers in the airlines too. All this happened due to the economic conditions across the world. It is worth mentioning here that air traffic has increase many times but still airlines are not making very high profits. It is all due to very high operating costs and due to security conditions. The losses faced by airline industry is also caused by many low cost carriers which are not giving other benefits and just taking from places to places and many travelers prefer to save on tickets. The security conditions has forced many airlines to step up their operations and make sure of the safety of passengers which has ultimately increased the fixed costs but in return they are giving complete satisfaction to passenger while providing safe journey. The passenger’s satisfaction differs from person to person some want more off board facilities some want onboard some like extra luggage some are satisfied with good food. Now the question arises here how an airline can satisfy so many people. This is the reason this research has been conducted to get a better insight of the customers that what customers are expecting and what airlines are giving them. The gap will tell us where airlines are lacking and how they can give better services to customers with better fares. The Main Hypothesis for the thesis is: Airlines with higher satisfied customers are getting more passengers. The Sub hypotheses are following. 1. Reliability Airlines with higher Reliability are getting more passengers. 2. Responsiveness Airlines with higher Responsiveness are getting more passengers. 3. Assurance Airlines with higher Assurance are getting more passengers. 4. Empathy Airlines with higher Empathy are getting more passengers. 5. Tangibility Airlines with higher Tangibility are getting more passengers. Literature Review Everyone knows what satisfaction is, until asked to give a definition. Then it seems nobody knows [Richard Oliver 1997]. He is expert and long time research writer and researcher on customer satisfaction. The definition of customer satisfaction is â€Å"Satisfaction is the consumer’s fulfillment response. It is a judgment that a product or services feature, or the product or service itself, provides a pleasurable level of consumption-related fulfillment† [Richard Oliver 1997]. Customer satisfaction can differ from person to person and product to product. But generally if the product has at least met the needs of the consumer then it will be customer satisfaction. Incase it failed to meet the minimum expectation then it will be turned into dissatisfaction. Tolman (1932) was the first person to use the term expectation in the context of behaviour. In general terms, expectations borrow from Tolman’s expectancy theory whereby, subsequent to learning, people actualize or ward off potential consequences of their actions. Pretrial beliefs about a product (Olson Dover, 1979) that serve as standards or reference points against which product performance is judged (Zeithaml, 1993) is a commonly used definition of expectations that draws from Tolmans original conceptualization. Customer satisfaction is measured in a given reference of time. So with due respect of time even it changes so as the satisfaction level. It changes from time to time and factor to factor as it is a dynamic process. In highly involvement decisions it is very important to meet the satisfaction level. If it failed to meet the expected level then the companies will loose the customer. As there won’t be any second chance. The key to provide the excellent service is in understanding the customer expectation [Parasuraman, Berry, Zeithaml, 1991b, p. 39). Expectations play a role in the formation of satisfaction and service quality through the expectancy disconfirmation paradigm (Oliver, 1980, 1993, 1997; Tse Wilton. 1988), and the gap model (Parasuraman, Zeithaml, Berry, 1985) respectively.  Satisfaction and perceived quality result from a comparison of the level of performance perceived and the level of performance expected by the consumer. In this so competitive industry such as airline industry nowadays the airlines are meeting with very harsh realities first of fuel prices going sky high making there fixed costs sky high as well. Then due to high fares passengers are switching the airlines for any extra favors. Due to this many airlines went bankrupt as they couldn’t even have breakeven. That is why nowadays low budget airlines are making more profits then big airlines because of low fares. But it is just not fare which makes them change the airline. There are many other factors involved other then just fare. They need to even meet certain level of expectations. In the customer satisfaction, expectations are treated as predictions made by customers about what is likely to happen during a service encounter. Such expectations correspond to what the service will be like (Oliver, 1997; Zeithaml et al, 1993). Oliver defines expectations as predictions, sometimes stated as probabilities or likelihoods, of attribute or product performance at a specific performance level. Miller (1977) called this standard the expected standard, which is the result of a probability estimate. American Society for Quality told in a report that recently the troubles that airline industry are facing are, flights are getting delayed, overbooked and sometimes even cancel and due to that passengers are getting worked up are losing patience. The level of satisfaction is on the decrease and will continue to decrease. The airline industry analysts are expecting that the situation is going to get bad or even worst before it will get better. The American Customer Satisfaction Index score for industry in the first three months of 2007 was about three percent lower to 2006 score and it is 63 on 100 scale.   Satisfaction with constituent elements is particularly important in a service setting because customers are involved in the service process. Thus services are necessarily experiences, and as a result, customers rely on multiple indicators of service quality to evaluate overall satisfaction with the service (Bitner, 1990; Zeithamel 1990; Mittal, V., P. Kumar, and M. Tsirors 1989). Peripheral attributes are further distinguished as physical attributes, the choice of features and amenities that are included in the service concept, and interaction attributes, the way that service employees Interact with customers in the service delivery system. The importance of a particular attribute in the service concept is derived from the sensitivity of overall satisfaction to changes in satisfaction with the particular element (Kamakura et al. 2002). Customer satisfaction is desired because of its role in the service value profit chain in producing a stream of revenues that is resilient to competition and obtained at lower long run cost (Heskett et al., 1997). Research shows that irrespective of the outcome of the service encounter i.e., performance on core attributes, peripheral attributes both physical and interactional can independently affect customer satisfaction (Bitner, 1990) Taking quality and customer satisfaction into consideration, the airlines can improve their customer service and airline operations in a lot of ways. It will take sometime to apply better strategies to make the daily operations run smoothers and more effectively, but if you start implementing the better strategies and user friendly processes to improve passenger assistance and customer service it will give you a very good idea and plan what are the possible problems customers are facing and through which strategies can be adopted to prevent such problems in future. The service marketing literature discriminates among elements of the service concept. Some elements core attributes define the basic service being provided, while other elements, termed peripheral attributes specify the distinctive manner in which the service is delivered (Gronroos, 1990; Booms and Bitner, 1990). One of the leading reasons for customers loosing patience and showing dissatisfaction with the airlines is late departures or cancellations of flights. Customers just want to go from origin to destination on time but they are unable to trust the airlines with this issue. People are pointing fingers to different issues but no one is ready to accept the responsibility for flights late departure or arrival. It is because of number of reasons like bad weather; Aircrafts have to wait in sky to land at airports due to heavy traffic. Then maintenance problems of engines and fuselage, airport operations and ATC problems are some of the examples which make the flight difficult to depart or arrive on time. Even though all these arguments are valid and legitimate but still customers are not ready to relax. It has been found that airlines have no reason to improve the effectiveness and quality of their operations, since all airlines think and believe that they all are facing the same problems and no one is worst then anyone else. So when customers feel dissatisfied with a certain airline. They will travel on a different airline next time it will happen again and then again they will retry a new but how long they will keep on changing and ultimately they will feel all airlines are handling the customers in a same manner and eventually they will travel on same airline on which they traveled for first time. This is not necessarily true. TARP research indicates a passenger who files complain is thirty percent more loyal than a noncompliant and fifty percent more loyal than a dissatisfied complainant. Nowadays customers are not complaining much than they did a decade ago when half of the passengers will complain least once. Today, the rates of complaints even for big problems with serious consequences are not much and it is about 20%. Now hardly one percent customer’s complaints to the airline that too which are serious in nature. This is one of the major problems for airlines because when passengers will not file complaints then airlines will not know the problems which are faced by passengers during flight or even before or after flight. The fault here is not entirely on customers but on airlines more then customers but they are so hopeless that they think it is more of wastage of time. So airlines need to assure people that their complaints will be solved as soon as possible and it will not happen again. They need to inform the customers after it is resolved but how many airlines do that? Hardly a few, When customers will feel that airline wants to work on the problems and their problems will be solved only then they will start complaining and it is just not that problem they tell it is a whole new gateway to success because solving the complains means better satisfactions that will result in more revenue with good will. Airline Managers should not assume that if the customers are not reporting the problems or complaints it means they are not having any problems and customers are satisfied with the service. In fact it is the total opposite which is passengers are now so hopeless that they have assumed that even complaining wont help them either, so they don’t care to file a complaint. The expectations of the passengers have been decreased to such a point that they don’t expect the airlines will do anything to satisfy there customers. The airline staff that comes in direct contact with passengers on daily basis must understand and try to solve their problem as soon as they can. This is especially true for the channels in service industry and point where customers interact with employees working in customer relation department who are there to resolve customer complaints. In the situation which we are discussing, empathy has these things to be friendly, understand customer’s feelings,, Showing care to solve the problems and making sure to meet his needs, Make the customers feel that their concern is valid, and when in problem, solve the problem or at least try to find a solution. Handling the customers in airline industry is very much different and much personalized. It is not like dealing with lots of super market customers or like dealing them like they are dealing with loose cattle’s. How can an airline get its staff to show and have empathy? One way is to show staff videos of service experiences they can be real or staged in which empathy is there but is not expressed. A video is better instead of written description because a lot of times communication between staff and customer is nonverbal like body language, expressions, voice tone and even eye contact and consistency is part of quality. Consistency is vital for customers because consistency is an experience taken as reliability by the customer. So if there is a lack of reliability it will not only affect the customer’s trust in the company but will create bad image. This is an important issue to be addressed because trust is a essential condition for customer loyalty.   Passengers are not dissatisfied with all airlines. There are many airlines like Emirates, Cathay Pacific, Etihad and Qatar etc especially Emirates has constantly topped in customer satisfaction for consecutive four years according to Skytrax. Airline industry researchers find it very interesting that some airlines continue to satisfy the customers in most efficient manner and making huge profits in such industry where there rivals are not even having break even. In north America Southwest is one of the best airlines and in their ads they make it a joke that they are not giving you any special service but they’re doing what is precisely they are saying that is they get you on the destination on time without troubles. What they have done what so many other companies have failed to do. The secret of there recipe is they have met the most basic thing for a effective and quality airline operation that is consistently meeting expectations. This has enabled them to earn good profits with better customer’s satisfaction. The flights of reputed airlines arrived on time eighty percent of the time, they are able to set standards for even other airline and there operations are now used as benchmarks for other airlines. They are departing on time and getting to their destinations on time just because of effective management and quality tools. They have a proper and consistent process and they have documented their workloads properly. Their turnaround times are a lot better than other rivals in the industry because they use standardized operations. They know the more time plan will be parked at apron it is there loss the sooner the aircraft will be in air and is flying it is there profit so they land the plane, get new passengers and get the aircraft back in the air as soon as they can because that is only way airlines make money. Booming airlines are putting the aircrafts back in the air at much higher rate then other airlines because of the fact the more time the aircraft is parked at apron it is there loss and the more time it will be in air it will generate revenue for them thus making more profits. This makes customers at ease too as they don’t have to wait for hours to get to their destination. That means no long waits at airport thus no frustration for passengers. Reputed airlines set the expectations and then will meet the expectations. Airlines are thinking their problems are not much different from other airlines and everything is going smoothly even if not everyone is facing same situations. As they blame on weather and acts of God. Which everyone else is facing as well. Immense financial pressures, then with fuel prices going sky high and struggle in the low-fare market, is making the airlines believe that they are unable to afford to put all the resources together  to resolve their customer satisfaction problems. The most effective and cost efficient way to improve the complaint managing process is to prevent the problem by anticipating the problems instead of not acting on the complaint. It is better to take notice of the complaint than have the customer go away. The loyalty of customers who have experienced troubles is about 20% lesser than those of non-complainants customers. This 20% reduction includes both non-complainants and those who have filed the complaints. To prevent a problem the first thing one has to do is understand what is causing the troubles or problems for customers. In a recent it was found that most of the companies think if they have a customer who is dissatisfied for some reason, it is due to a worker who caused the dissatisfaction by doing wrong. The TARP’s study has found that most of the employees did a good job and hardly 20% of dissatisfaction was caused by staff’s bad attitude or by doing something wrong. Most of the problems which were between fourty to sixty percent are due to substandard processes, and the remaining are because of either customer mistake or confusion in either the kind of the product or service purchased. (Goodman 2006.) A satisfied customer can even get dissatisfied due to differences in current satisfaction level and previously measured one. Consider the following scenario. In 2008, a customer flies on a flight to Europe in Economy Class on an Airbus A380. She is happy to have her own personal TV screen, in which she can choose any channel, watch movies or listens to songs or even play video games. In 2009 she flies the same flight but in Boeing 777 to her dismay that her plane is not equipped with personal visual in-flight entertainment but it has movie projected on central screen. Even though the specific service of transportation did not change. This customer had increased her expectations about the service. Even though the airline provided the same transportation service in 2009 as in 2008, the customer was dissatisfied because her increased expectations were not met. While this customer may not file an actual complaint, the takeaway from this example is that customer dissatisfaction is a function of the gap between pre and post customer expectations about a product or service [Zeithaml, 1990]. So, the more perceptions fall short of expectations, the higher customer dissatisfaction will be. As customers can change their expectations over time, dissatisfaction can change even if the product or service remains the same. Therefore, customer dissatisfaction will be different from previous experience. Even if an organization delivers identical results over time, customer dissatisfaction may increase as customers increase their expectations. So it is imperative for airlines to manage the balance of customer pre and post expectations. Sasser (1978) originally coined the term â€Å"service concept† in reference to the bundle of elements packaged as a complete service for sale to the customer. In services marketing, research on customer satisfaction parallels Sasser’s concept, positing that satisfaction with elements of the service concept combine to create overall satisfaction with the service encounter (LaTour and Peat, 1979; Mitall et al. 1989; Oliver 1997). Managers may think that the company’s complaint handling is fine, but if customers disagree, then the company still has a problem. Attribution research on consumer behavior suggests that customers’ attribution plays a pivotal role in shaping their attitudes and responses (Folkes, 1988), and it may mediate the relationship between complaint handling and post-complaint behaviors, such as negative word-of-mouth, future patronage etc. (Au, Hui, Leung, 2001). Customer satisfaction is desired because of its role in the service value profit chain in producing a stream of revenues that is resilient to competition and obtained at lower long run cost (Heskett et al., 1997). There are many areas in the airlines itself where faulty processes are leading to customer complaints and displeasure. Some are infrastructure problems, then the heavy air traffic issues specially high season, but these reasons affect an airline just as they affect every other airline. So why some airlines are consistently better? It is because they have designed their own skills to handle problems and their own operating measures to operate within the resources that they have. With reasons which are not in their control, they must do something to improve their systems. The Airlines need to utilize their resources in most effective way so as to operate effectively and best possible manner. Then they must exert influence on the people who have got power to control the infrastructure. Flight delays and cancellation is one of the leading factors in dissatisfaction among the passengers. The airlines needs to continuously improve their processes and systems, as it is vital for any other industry too. What use to happen doesn’t mean it can happen now too because previously customers were not aware much and companies couldn’t charm them with their advertising? The days are long gone now the customers are very well aware of situations and they ask question when they get to know something so as to know it better. What was satisfying the customers that time will now make them highly dissatisfied because times have changed so as the customers. The performance of airlines will decrease over time until unless something is done to improve it or sustain it. To sustain the current standards of performance, it is highly important to perform high level of maintenance. Then to have a better and improved operations airline need a lot more then just maintenance to have an effective flight operation. Weather is one of the major factors which is beyond the control of an airline and is one of the leading cause of flight delays and even cancellations and it is just not causing great deal of dissatisfaction to customers it is also costing airlines huge sum of money as then they have to give them accommodation as well. Some customers don’t care about the weather and they just want to reach to the destination as soon as they can, which is not possible as it can be very dangerous to fly in such weather. Even a highly sophisticated aircraft can not fight with the forces of nature. If due to bad weather flights are delaying or canceling the airline must provide the actual cause of delay instead of saying delayed due to technical fault. The Bureau of Transportation Statistics (BTS) compiled figures on weather-caused delays, free of the other categories. Weather caused the flights to be delayed approximately 9.5% of the time during the 2006 for seven airlines. Then 13% of the flights were delayed for different reasons which were in control of airline like fueling, aircraft cleaning, loading, crew problems, maintenance and baggage handling Then if a flight will depart will late that means it will arrive late at next airport and then again depart late for next leg of journey as it is a chain which will effect the chain until it makes up for that time. It will be just not delay but the passengers who got to catch a connecting flight will also miss their flight because of late departure. There are many reasons of dissatisfaction among the customers and just not food and check in problems. It is just not the dissatisfaction of customers but the airline will have to bear additional costs as well. There are some delays which are not due to weather but not also in control of airlines like heavy traffic volume at airport, ATC, Holding pattern of aircrafts due to runway not available even Airport operations too. Last but definelt not least the security reasons cause hardly 1 percent of flight delays. It is because of extra security check at the airport that at the end hardly flight gets . Communicating with customers when a problem occurs is a better way to improve the satisfaction. In this high – tech fast moving world due information and technology, everyone is now used to get instant information and communication. Passengers want to be instantly informed about the current status of their flights as if they are delayed or canceled. Industry experts said, the airlines cant change the weather in there favour, but what they can do is give customers better information. Several airlines have improved their communication processes by cross training and moving employees who aren’t busy due to a flight cancellation (baggage handlers, porters, etc.) and putting them in areas where other employees are overwhelmed at the gate and ticket counters. Rather than having two gate agents handling 200 unhappy passengers, there are now 10-12 employees helping. Lines move faster, and people feel like they’re making progress. Airlines have so many cancelled flights and weather problems, so how does one can make your work force that much efficient so that you can decrease the customers’ concern level? They can easily do that with updated information, empathy, and assistance, even if you can’t get them from origin to destination any faster. Now the question is should expectations are seen as the level of desired service. Desired and adequate services are two more service level expectations conceptualized by researchers (Parasuraman, 1991, 1994; Zeithaml, 1993). Desired is what consumer wanted; it represents the level of service performance consumers believe an excellent service provider can and should deliver. Adequate service is what consumers accept and is partly influenced by consumers predicted level of service (i.e., will expectations). Separating these two types of expectations is a zone of tolerance, which can vary from consumer to consumer and from situation to situation (Parasuraman 1991). The zone of tolerance will be higher for the outcome than for the process dimensions of expectations since the single outcome dimension, namely reliability, is the most important. Thus, it will be easier for managers to exceed the process dimensions of expectations (i.e., responsiveness, assurance, tangibles, and empathy) than the outcome dimension (i.e., reliability). The adequate level of Service performance is similar to the minimum tolerable expectation defined by Miller (1977). Deserved expectations, another level of desired service derived from Adams (1963) theory of inequity, are a consumers subjective evaluations of her/his own investment. A consumer who, for example, has invested much in ticket feels that he/she deserves a high level of performance or a reward. The leading Airlines try to identify the specific flights where customers experience a high level of inconvenience or trouble. So when it happens, the airline will send them a letter to explain the cause and apologize for the inconvenience caused. They don’t want the customer to feel that they should not go back to the same airline again. Industry analysts have said that enhanced customer services will help settle the passengers, but only for the short term. They think no matter what airlines can do but people are going to be annoyed because of the fact that customers are not getting to the destination on time. Some airlines are reworking. If they can they do it better next time. Sure, but the purpose is not to do rework in the first place. You will get to know that it is not a value-added practice. You don’t want to have such process or people when they will end up in customers disatisfaction because it will be a rework that you shouldn’t have to do in the first place. Federal Aviation Administration the regulating authority for aviation in United States is testing the new technologies and latest satellites technologies so as to replace the aging and old Air Traffic Controller radars systems. So they can  overcome the problems and short comings of the current air traffic network and want to implement the Global positions system in the country for all the phases of flights. (Carr, J. 2001) Currently the airports are

The Dilemma of Cloning Essay -- Argumentative Persuasive Topics

The Dilemma of Cloning      Ã‚  Ã‚  Ã‚  Ã‚   Man is quickly approaching the reality of cloning a human being. Once regarded as a fantastic vision dreamed up by imaginative novelists, the possibility of creating a person in the absence of sexual intercourse has crossed over the boundaries of science fiction and into our lives. While genetic engineering has helped improve the quality of life for many people, it poses many ethical and moral questions that few are prepared to answer. The most current and volatile debate surrounding human cloning seemed to surface when the existence of Dolly, a clone-sheep, was announced on February 23, 1997 by Ian Wilmut and colleagues at the Roslin Institute in Scotland. The cloning technique, which had never been successfully performed in mammals before, involved transplanting the genes of an adult male sheep with a differentiated somatic cell and transferring them into a female sheep's egg, of which the nucleus had been removed. Since Dolly contained the DNA of only one parent, she was deemed the "delayed" genetic twin of a single adult sheep (1). Since the spring of 1998, several other genetic clones have been announced, including the Massachusetts cell research firm's claim of "designer cattle" and the talk of a cloned mouse in June (2). Skeptics wondered, if such animals as mice and sheep can be cloned, what frontiers remains except for.....us? Recent legislation by the Clinton Administration, following the announcement of Dolly's birth put a ban on any funding whatsoever in support of science dictated toward human cloning. "Personally, I believe that human cloning raises deep concerns, given our cherished concepts of faith and humanity", the President said in a June 1997 national radio address (3)... ... of doing so, and the prospect of cloning a human being is an issue which must be carefully weighed by scientists and legislators alike. It is an event that can shape the history of mankind, but it is also an event that can create history in itself.    Works Cited (1) http://bioethics.gov/pubs/cloning1/executive.htm (2) http://www.reason. com/biclone.html (3) http://www.reson.com/biclone.html (4) http://www.reason.com/opeds/eibert.html (5) http://www.nejm.org/content/1998/0338/0013/0905.asp#tref-6 (6) http://www.nejm.org/content/1998/0338/0013/0905.asp#ref-6 (7) "Cloning: Legal, Medical, Ethical, and Social Issues". Hearing Before the Subcommittee on Health and Environment of the Committee on Commerce. Serial n. 105-70. February 12, 1998. Pp. 14 (8) http://cgi.pathfinder.com/time/magazine/articles/0,3266,17681,00.html